CLIENT SERVICES REPRESENTATIVE (Vancouver)

We are seeking a customer service expert to support our Regional Sales Representatives in various administrative and shipping/receiving tasks including, but not limited to maintaining sales reports, material coalition, daily maintenance of invoices, customer service and staging displays.

Key Responsibilities
- Prepare all documents required for both client and internal use.
- Organizing, filing and bringing forward relevant aspects of all customer information.
- Respond to phone and email customer inquires.
- Work daily with Sales Representative and take responsibility for managing clients as directed.
- Work with the Sales Representative to identify companies and perform standard and special research on target accounts as requested utilizing a variety of information sources such as the Internet and reference guides.
- Train customers as required on all The Portables products and tools.
- Attending tradeshows if necessary.
- Reconciliation of customer Purchase Orders and Invoices.
- Obtain quotes for outsourced services if necessary.
- Project management analysis and reporting.

Requirements

- A college diploma in a business or marketing would be preferred.
- 1-2 years experience in a sales support role.
- Strong customer service skills along with communication skills.
- Strong computer skills in various programs such as Excel, Word and Outlook.
- Ability to prioritize; work independently, and exercise initiative.
- Ability to function and perform well under pressure and multiple deadlines.
- Ability to work overtime when necessary.
- Highly organized and manages time effectively.

If our Client Services Representative position interests you, please forward your resume along with a covering letter which specifies why you are the best fit for our company and how your strengths will best support our clients.

Subject Line: CSR - Vancouver

While we appreciate all those who submit resumes, only those selected for an interview will be contacted.

The Portables

Unit 109

3551 Viking Way
Richmond BC

V6V 1W1